DAS believe that long term business partnerships start from the first point of contact, therefore our engineers ar not only highly trained in the repairs and installations of all whitegood appliances, but also in customer relations.
Our enginners are part of the ongoing chain of customer service and communicate directly with our customers to help offer the best sevice and advise possible.
Our team comes from a variety of backgrounds including Baumatic, Bosch, Hoptpoint, Philco, Miele, Servis, Whilrpool, Zanussi, John Lewis, Comets, Expert Appliance Care, National Homecare and Southern Electric.
We also ensure that our engineers are kept up to date with the constant changes in the market and regularly attend training courses.
Our engineers install piece of mind in our customers and we pride ourselves on being engineers and not just fitters.. offering our customers a solution as well as a service. We will always try and repair your appliance rather than just replacing it however if you machine is deemed beyond economical repair (BER) we have the ability to ofer you competitive pricing on a suitable replacement and the knowledge to help you chose the right machine for you.
Our fleet of vans carry an extensive stock holding which is constantly reviewed and updated allowing us to maintain a high level of first call completions on repairs.
However if we do require spare parts then these can usually be sourced within 48 hours ensuring that our customers are not kept waiting for a repair to be completed.
We pride ourselves on our ability to offer the right solution for our customers, from repairing their existing appliance to supplying a suitable replacement and carrying out a full installation service.
We are able to accomodate our customers needs and requirements.
Our low cost call out covers all of our time and labour, the only additional charge will be for any parts fitted and VAT on the total invoice.
"Our engineers guarantee a prompt, friendly. tidy and reliable service to help resolve all of your Domestic Appliance problems"